Privacy Policy

At [Your Company Name], we are committed to protecting your personal information and your right to privacy. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit or make a purchase from our website, in accordance with the laws of the United Arab Emirates.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

When you visit or interact with our website, we may collect the following types of information:

Personal Information:

  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely via third-party gateway)

Non-Personal Information:

  • Browser type and version
  • Device information
  • IP address
  • Pages visited and browsing behavior

We do not store your payment card information. All payment data is processed securely by licensed UAE payment service providers.

2. How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support and respond to inquiries
  • Improve our website and service offerings
  • Send transactional emails (order confirmation, shipping updates, etc.)
  • Send marketing offers (only if you have opted in)

We do not sell, rent, or trade your personal data to any third parties for marketing purposes.

3. Sharing Your Information

We may share your personal data with trusted third parties only in the following situations:

  • Payment processors: To process transactions securely
  • Delivery and logistics partners: To deliver your orders
  • IT and security providers: To manage and maintain the functionality and security of our site
  • Legal authorities: If required to comply with applicable laws or regulations

All third-party service providers are contractually obligated to protect your information and only use it for the agreed purpose.

4. Data Storage and Security

We take the security of your personal data seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, or misuse.

Your data is stored on secure servers located within the UAE or other jurisdictions with adequate data protection regulations.

5. Cookies and Tracking

Our website uses cookies to improve user experience, analyze site performance, and provide relevant marketing content. By using our website, you consent to our use of cookies.

You may disable cookies through your browser settings, but this may limit some functionalities of the site.

6. Your Rights

As a user in the UAE, you have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Withdraw consent to marketing communications
  • Request deletion of your data (subject to legal and operational limitations)

To exercise any of these rights, please contact us at info@dormella.store

7. Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by UAE law.

8. Children’s Privacy

Our website is not intended for use by children under the age of 18. We do not knowingly collect personal data from minors. If we become aware that a minor has provided us with information, we will take steps to delete it promptly.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or UAE regulations. Any changes will be posted on this page with an updated effective date.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please reach out to us:

�� info@dormella.store
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